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How Firm Branding Affects Client Emails

System emails sent to clients — such as invitation emails, payment reminders, and welcome messages — reflect your firm's branding.

System emails sent to clients — such as invitation emails, payment reminders, and welcome messages — reflect your firm's branding. This article explains what branding elements appear in emails.

Firm branding page — logo and product name configuration

Firm branding page — logo and product name configuration

What You Can Do

  1. The client invitation email uses your product name in the subject and body: 'You've been invited to [Product Name]'.
  2. Your firm logo appears in the email header.
  3. The email sender name may show your product name depending on your email configuration.
  4. Payment reminder emails also carry your product name and logo.
  5. These elements are automatically updated when you save new branding.

💡 Good to Know: White-labeled emails help clients associate the product with your firm, not Sumung.

💡 Good to Know: For a fully custom sender domain (e.g., noreply@yourfirm.com), contact Sumung support.

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