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How to Access Sia Chat History

Sia stores your previous conversations so you can revisit past questions and answers. This article shows how to access and use chat history.

Sia stores your previous conversations so you can revisit past questions and answers. This article shows how to access and use chat history.

Ask Sia panel — Chat history button

Ask Sia panel — Chat history button

What You Can Do

  1. Open the Ask Sia panel.
  2. Click the 'Chat history' button (clock icon) at the top of the panel.
  3. A list of past conversations is shown with timestamps.
  4. Click any past conversation to reload it in the chat window.
  5. You can continue an old conversation or start a new one.
  6. To clear all chat history, click 'Clear conversation'.

💡 Good to Know: Chat history is stored per user — each staff member has their own Sia chat history.

💡 Good to Know: Chat history may be periodically purged — download important answers before they expire.

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