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How to Search for a Client

The client search bar lets you quickly find any client in your firm portal by name, email address, or business name — no need to scroll through a long list.

The client search bar lets you quickly find any client in your firm portal by name, email address, or business name — no need to scroll through a long list.

Client search bar on the Overview dashboard

Client search bar on the Overview dashboard

What You Can Do

  1. On the Overview dashboard, locate the search bar that reads 'Search by client name, email, or business...'
  2. Click the search bar and start typing any part of the client's name, email, or business name.
  3. The client list filters in real-time as you type.
  4. Click on the client's name in the results to open their account.
  5. Press Escape or clear the search field to reset the list.

💡 Good to Know: The search is case-insensitive and supports partial matches — typing 'pet' will match 'Peterson Corp' and 'PetSmart'.

💡 Good to Know: The search works across all client types (Bookkeeping, Advisory, External, Pending) simultaneously.

💡 Good to Know: If no results appear, double-check the spelling or try a different search term.

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