How to Use the Support Tab in Sia

1. Click the Ask Sia button in the bottom-right corner to open the panel.
2. Click the 'Support' tab (right tab in the panel header).
3. In the message field, type a question about the platform (e.g., 'How do I add a bookkeeping client?').
4. Press Enter or click the Send button.
5. Sia responds with a step-by-step answer based on Help Center articles.
6. If the answer includes article links, click them to read the full article.
7. Use 'Report an issue' if the answer is incorrect or unhelpful.

💡 Good to Know: Phrase questions as you would ask a colleague — natural language works best.

💡 Good to Know: Specific questions get better answers than vague ones (e.g., 'How do I invite a staff member?' is better than 'team stuff').

→ Getting Started with Ask Sia

→ What Types of Questions Can Sia Answer

→ What to Do if Sia Gives an Incorrect Answer