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How to View External Clients

External clients are businesses connected to your firm from outside your direct bookkeeping or advisory engagement — for example, referral clients or clients…

External clients are businesses connected to your firm from outside your direct bookkeeping or advisory engagement — for example, referral clients or clients on a different service tier. This article explains the External tab.

External filter tab on the Overview dashboard

External filter tab on the Overview dashboard

What You Can Do

  1. On the Overview dashboard, click the 'External' tab in the client type filter row.
  2. The list shows all external clients associated with your firm.
  3. Each row shows the client's name, engagement type, and status.
  4. Click a client row to view their details and manage the relationship.

💡 Good to Know: External clients have different billing and access rules compared to Bookkeeping or Advisory clients.

💡 Good to Know: Contact Sumung support or refer to your Partner Agreement for more details on external client configurations.

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