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How to View Pending Staff Invitations

When you invite a new staff member, they appear in the 'Pending' tab until they accept the invitation and complete their account setup.

When you invite a new staff member, they appear in the 'Pending' tab until they accept the invitation and complete their account setup.

Team & access — Pending tab for staff invitations

Team & access — Pending tab for staff invitations

What You Can Do

  1. Navigate to Team & access.
  2. Click the 'Pending' tab next to 'Firm staff'.
  3. A list of outstanding invitations is shown with the invitee's email, invitation date, and status.
  4. To resend an invitation, click the action menu (⋮) next to the entry and select 'Resend'.
  5. To cancel an invitation, select 'Cancel invitation'.
  6. Once the invitee accepts, they move to the Firm Staff tab automatically.

💡 Good to Know: Invitations typically expire after 7 days — resend if the invitee has not acted in time.

💡 Good to Know: A pending invitation does not count toward your staff limit (if applicable).

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